dk445 Terms & Conditions

The terms and conditions described in this document ("Terms") form a legal agreement between the dk445 platform ("dk445", "we", "us") and the user ("you", "user"). By using the dk445 website or services, you fully agree to these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

1

General Information & Definitions

The following words and terms used in these Terms have the specific meanings described below:

• "Platform" refers to the dk445 website, mobile version, and all associated digital services.
• "Account" refers to a user's registered personal account.
• "Real Money" refers to actual Bangladeshi Taka (৳) deposited into an account.
• "Bonus Funds" refers to additional balance credited through promotions or offers.
• "Wagering" refers to the amount of bets that must be placed before bonus funds become withdrawable.
• "KYC" (Know Your Customer) refers to the identity verification process.

dk445 is a secure and fair-play online gaming platform. We use SSL encryption technology to protect all transactions and personal information. These Terms represent the latest effective version and supersede any previous versions.

2

Account Registration & Eligibility

2.1 Age Requirement

To open an account and use the services at dk445, you must be at least 21 years of age. We may request necessary documentation for age verification at any time. Registration by minors is strictly prohibited and any such account will be closed immediately.

2.2 One Account Policy

Each individual may operate only one account at dk445. If the same person creates multiple accounts — regardless of whether they use the same name, address, email, phone number, device, or payment method — all such accounts will be closed and any bonuses earned may be forfeited.

2.3 Providing Accurate Information

You must provide accurate and complete personal information at the time of registration. Providing false or misleading information may result in account cancellation and forfeiture of all balances. If any of your information changes, you must notify us immediately through customer support.

2.4 Identity Verification (KYC)

dk445 may request documents to verify your identity at any time, especially before withdrawals. Required documents may include: National ID card, passport, or other government-approved proof of identity. Withdrawals may be delayed until verification is complete.

3

Account Security

It is your responsibility to keep your dk445 account password and login details completely confidential. If you notice any unauthorized access or suspicious activity on your account, you must notify our support team ([email protected]) immediately.

• Do not allow anyone else to access your account.
• Always log out after using a shared device.
• Use a strong and unique password regularly.
• You are responsible for all transactions made from your account.
• dk445 will never ask for your password via email or chat.

If a technical error or unauthorized access occurs on the dk445 side, we will take immediate action. However, we will not be liable for any loss caused by the user's own negligence.

4

Deposit & Withdrawal Policy

4.1 Deposit Rules

The minimum deposit amount at dk445 is ৳100 (one hundred taka). Accepted payment methods for deposits: bKash, Nagad, Rocket, and bank transfer (including major commercial banks such as Sonali Bank, Janata Bank, and Dutch-Bangla Bank). Only payment methods registered in your own name may be used. Deposits through third parties are not accepted.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 30 minutes to 3 hours. Account verification must be completed before withdrawals.

4.3 Currency & Conversion

dk445 supports Bangladeshi Taka (BDT / ৳) only. All transactions will be completed in Bangladeshi Taka and no conversion charges apply.

4.4 Suspicious Transactions

If any suspicious or unusual transaction is identified, dk445 reserves the right to suspend processing of that transaction. Accounts linked to money laundering or fraudulent activities will be closed immediately and legal authorities may be notified.

5

Bonuses & Promotions

5.1 Welcome Bonus

dk445 offers new members a 200% welcome bonus on their first deposit, up to a maximum of ৳20,000. For example: if you deposit ৳1,000 you will receive a ৳2,000 bonus, giving a total balance of ৳3,000. Or if you deposit ৳22,000 you will receive the maximum bonus of ৳20,000, giving a total of ৳42,000.

5.2 Wagering Requirements

Bonus funds must meet a 15x wagering requirement before they become withdrawable. Wagering is calculated on the bonus amount only, not on the deposit. Example: for a ৳2,000 bonus, bets worth ৳2,000 × 15 = ৳30,000 must be placed.

5.3 General Promotion Terms

• Each promotion is usable once only and applies to eligible account holders only.
• dk445 reserves the right to modify, suspend, or cancel any promotion at any time.
• Attempting to collect bonuses using multiple accounts or by fraudulent means will result in account closure.
• Bonus funds cannot be transferred to another account.

5.4 VIP Program

The dk445 VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Tier advancement is based on regular gaming activity. Weekly cashback and special benefits apply at each tier.

6

Acceptable Use & Prohibited Activities

The dk445 platform is for personal entertainment purposes. The following activities are strictly prohibited:

• Money laundering or any illegal financial activity.
• Using bots, scripts, or other automated tools to play games.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Operating multiple accounts under the same identity.
• Playing on behalf of a third party or using their funds.
• Hacking or attempting to intrude into the platform's technical infrastructure.
• Collusion or coordinated cheating against other users.
• Using dk445 services for commercial purposes.

If you engage in any of the above prohibited activities, we reserve the right to immediately close the relevant account and forfeit all balances and bonuses. Legal action may be taken if necessary.

7

Gaming Rules & Results

7.1 Fair Play Policy

All game outcomes at dk445 are determined through Random Number Generator (RNG) technology, which is fully impartial and verifiable. The software providers operating the games — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, Ezugi — use their own certified technology.

7.2 Game Results Are Final

Once a game result is determined, it is considered final. If a game remains incomplete due to a technical error, the last valid state of that round will be treated as final. In such situations, dk445's decision is final.

7.3 Technical Issues

If a game is interrupted mid-play due to a lost internet connection, server issue, or other technical fault, dk445 will attempt to refund the relevant bet amount or take appropriate action based on the circumstances. However, dk445 is not responsible for issues caused by the user's own internet connection.

7.4 Sports Betting

Betting on various sports including cricket, football, and kabaddi is available at dk445. All event results are determined based on the official announcement of the relevant sports authority. If a match is cancelled or abandoned, the bet amount is generally refunded.

8

Limitation of Liability

dk445 aims to provide the highest quality of service. However, our liability is limited in the following circumstances:

• Causes beyond our control (Force Majeure) — such as natural disasters, power outages, or government directives.
• Issues with the user's own device or internet connection.
• Failure of third-party software or payment gateways.
• Losses arising from the user's violation of these Terms.

dk445's maximum liability for any direct or indirect loss, lost profits, or other financial damage will be limited to the amount deposited in that specific transaction. dk445 does not provide compensation for gambling losses.

9

Account Suspension & Closure

9.1 Closure by User

You may request to close your dk445 account at any time. It is advised to complete all applicable withdrawals before closing your account. If you wish to close or restrict your account for responsible gaming reasons, please contact support.

9.2 Closure by dk445

dk445 may suspend or permanently close an account for any of the following reasons:

• Violation of these Terms.
• Providing false identity or information.
• Fraudulent or illegal activity.
• Identified account security risk.
• Prolonged account inactivity (no transactions for an extended period).

9.3 Post-Closure Process

If an account is closed for reasons other than a breach of Terms, any valid real money balance will be returned subject to applicable wagering requirements being met. However, bonus funds may be forfeited.

10

Privacy & Data Protection

dk445 gives the highest priority to the protection of your personal information. Full details of how we collect, store, and use your information can be found on our Privacy Policy page.

In summary, the key points of dk445's data protection policy:

• All data is protected by SSL encryption.
• Your information is not sold to third parties.
• Information necessary for identity verification and fulfilling legal obligations is collected.
• You may request to view or correct your information at any time.

11

Intellectual Property & Copyright

All content on the dk445 website — logos, designs, text, graphics, software — is the intellectual property of dk445. Any reuse, reproduction, distribution or modification of this content for purposes other than personal use is prohibited without prior permission.

The intellectual property of the game software is reserved by the respective provider companies (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, etc.). dk445 is licensed only to distribute those games.

12

Changes to Terms and Conditions

dk445 reserves the right to partially or fully modify these terms and conditions at any time. In the case of significant changes, we will endeavour to notify users in advance through the website.

If you continue to use the platform after any changes, you will be considered to have agreed to the new terms and conditions. Therefore, it is recommended that you visit this page regularly.

12.1 Contact & Complaints

For any questions, comments or complaints regarding these terms and conditions, please contact our support team. dk445's support team is available seven days a week, twenty-four hours a day via live chat and email — in Bengali and English. Email: [email protected]

12.2 Applicable Law

These terms and conditions will be interpreted and applied in accordance with the relevant applicable laws and regulations. In the event of any dispute, an attempt will be made to resolve it through mutual discussion.